Shipping policy
Effective Date: [28 July 2026]
Thank you for shopping at Northloom.
We are committed to delivering your orders as quickly and safely as possible.
Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Time
Estimated delivery times are:
- Within India: 3–7 business days
- Remote locations: 5–10 business days
Delivery times are estimates and may vary depending on your location, courier service, or unforeseen circumstances.
Shipping Charges
- Shipping charges are displayed during checkout before payment.
- We may offer free shipping on eligible orders or promotional campaigns.
Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking number and courier details.
Delayed or Lost Shipments
While we strive to deliver orders on time, delays caused by courier services, weather conditions, or other circumstances beyond our control may occur.
If your order has not arrived within the expected delivery time, please contact us and we will assist you.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We are not responsible for delays or additional charges resulting from incorrect or incomplete addresses.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery and provide photos of the package and product so we can investigate the issue.
Contact Us
For shipping-related questions, contact us at:
Store Name: Northloom
Email: shahidkhanyt2.0@gmail.com